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FAQs

Please read our FAQs page to find out more.

Where the products are shipped from?

Batteries and conversion kits are shipped from German warehouses. Some accessories will be shipped from German or other countries according to stock.

How long to receive the product?

The product will be shipped within two working days after the order is placed. Batteries and kits will be received in Germany within 2-4 working days and in other countries within 3-5 working days.

How can I return the product?

We will provide different return plans according to different problems. If there is a problem that needs to be repaired or solved within the warranty period, we will provide a free return label.

How long will accessories for the product be available?

We will continue to provide accessories for products that have been in use for more than ten years.

Is Yose Power a professional manufacturer?

Yose Power is a professional developer and manufacturer of electric bicycle batteries, motors and electronic control systems. We have our own factory and warehouse.

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Customer Reviews

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M
Matthias S.

Un vélo beau et robuste. C’est surtout le cadre large et la finition noire mate qui m'ont convaincu d'acheter ce vélo. Le changement de vitesse et la transmission sont fluides. Facile à entretenir et à rouler.

H
Hendrik Fuchs

The day I got the bike, I assembled it right away. I have to say, the manual was straightforward, and it didn’t take me long. After putting it together, I charged the battery and took the bike out for a ride. It felt great! With the powerful motor, I can ride at a good speed. Since then, I’ve been on several rides. I use the Summer B01 every day for my commute. The motor I mentioned earlier is a fantastic addition because there's a big hill where I live, and I need to ride up it to get home. I had stopped cycling because of the hill, but thanks to the Summer B01, I’m back to riding again.