We have Europe warehouses(for orders from online shoo, Europe eBay and amamzon), US warehouse(for orders from AliExpress, US eBay and amazon). And if you have speical demand, we can send parcels from China also.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 5-10 business days. Delivery details will be provided on website.
We send parcels next day after payment. The parcels will not be sent on weekend or in holidays.
We use GLS, DHL, DPD (Now we only use GLS during the epidemic). It depends on the product you order. The shipping information is updated on website.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
Batteries has 2 years warranty. Motor has 18 months warranty and the other parts in kit have 12 months warranty.
You can contact us through our contact page! We will be happy to assist you.