Payment
We accept payments by PayPal. You can also choose to pay through mastercard or visa to our PayPal account during purchase steps. PayPal can receive payment from mastercard or visa.

Shipping
EU market:
1. Battery and motor kits will be shipped next day after payment from Germany by GLS/DHL. The parcels can't be shipped on weekend. The shipping in Germany takes 2-4 working days. The shipping outside Germany takes 4-8 working days (remote areas may need more time).
2. E-bikes can be only shipped to mainland area of GERMANY by DHL/Schenker (DB), remote areas and islands cannot be shipped (before you buy please consult us).

US market
1. Battery and motor kits will be shipped by Fedex next day after payment! The parcels can't be shipped on weekend. The shipping in mainland US takes 3-5 working days. The parcels can't be shipped to remote areas and islands (before you buy please consult us).

UK market:
1. Battery and motor kits will be shipped by Hermes/DPD next day after payment! The parcels can't be shipped on weekend. The shipping takes 2-5 working days

Remarks:ALL COUNTRIES' SHIPPING HAVE TRACKING NUMBER (EXCLUDE POSTAL ENVELOPE)!