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Customer Reviews

Based on 6 reviews
67%
(4)
17%
(1)
17%
(1)
0%
(0)
0%
(0)
H
HCW
Perfect Product, Perfect Service, Lousy Delivery

As always, the products and online shopping from/with Yose meet or exceed expectations.
Unfortunately, the chosen logistics partner, GLS, ruined the entire experience. No information, no communication, no customer service.

Sorry for that. We hope that GLS can improve the shipping service also. However, in most cases, they deliver packages correctly and quickly. And GLS accepts feedback and complaints for any package at any time by email. It is very beneficial if your package is lost or isn't updated anymore. Most other couriers cannot do this. So thank you for kind understanding.

A
Alessio De Francesco
Top

Top prodotto tnx so much

g
gian franco innocenti

36V 13Ah Lithium-ion E-Bike Battery Electric Bicycle for NCM Pedelec without Holder and Discharge Cable

W
Wolfgang. B.
Sehr guter Ersatzakku

Lieferung und Service einwandfrei.
Passte nicht ganz 100 Prozentig in die vorhandene Aufnahme.
Mit kleinen Modifikatiinen aber wurde das Problem gelöst.
Benutze dieses Produkt als Ersatzakku.
Qualitätsanmutung und von der Leistung her, steht es dem Original, in nichts zurück!
Habe die Reichweite daduch verdoppelt.
Seit dem Kauf ist ein Jahr vergangen und ich bin sehr zufrieden!

V
Veit Schiffmann
its all very good

good battery, fast delivered

FAQs

Please read our FAQs page to find out more.

Where the products are shipped from?

Batteries and conversion kits are shipped from German warehouses. Some accessories will be shipped from German or other countries according to stock.

How long to receive the product?

The product will be shipped within two working days after the order is placed. Batteries and kits will be received in Germany within 2-4 working days and in other countries within 3-5 working days.

How can I return the product?

We will provide different return plans according to different problems. If there is a problem that needs to be repaired or solved within the warranty period, we will provide a free return label.

How long will accessories for the product be available?

We will continue to provide accessories for products that have been in use for more than ten years.

Is Yose Power a professional manufacturer?

Yose Power is a professional developer and manufacturer of electric bicycle batteries, motors and electronic control systems. We have our own factory and warehouse.

Didn’t find your answer?

Don't hestitate to contact us

Customer Reviews

Based on 6 reviews
67%
(4)
17%
(1)
17%
(1)
0%
(0)
0%
(0)
H
HCW
Perfect Product, Perfect Service, Lousy Delivery

As always, the products and online shopping from/with Yose meet or exceed expectations.
Unfortunately, the chosen logistics partner, GLS, ruined the entire experience. No information, no communication, no customer service.

Sorry for that. We hope that GLS can improve the shipping service also. However, in most cases, they deliver packages correctly and quickly. And GLS accepts feedback and complaints for any package at any time by email. It is very beneficial if your package is lost or isn't updated anymore. Most other couriers cannot do this. So thank you for kind understanding.

A
Alessio De Francesco
Top

Top prodotto tnx so much

g
gian franco innocenti

36V 13Ah Lithium-ion E-Bike Battery Electric Bicycle for NCM Pedelec without Holder and Discharge Cable

W
Wolfgang. B.
Sehr guter Ersatzakku

Lieferung und Service einwandfrei.
Passte nicht ganz 100 Prozentig in die vorhandene Aufnahme.
Mit kleinen Modifikatiinen aber wurde das Problem gelöst.
Benutze dieses Produkt als Ersatzakku.
Qualitätsanmutung und von der Leistung her, steht es dem Original, in nichts zurück!
Habe die Reichweite daduch verdoppelt.
Seit dem Kauf ist ein Jahr vergangen und ich bin sehr zufrieden!

V
Veit Schiffmann
its all very good

good battery, fast delivered