Customer Reviews

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Célian BERTIN

Before purchasing the kit, I contacted customer support to make sure I wouldn’t make any mistakes with my order. The reply was quick and efficient, as were all subsequent exchanges I had with them. I received the kit within 7 days of placing my order. Installation was easy, thanks to the documentation, the color coding, and the many YouTube videos showing the process. All the necessary equipment is provided, which is very convenient and well thought out. I enjoyed installing the kit — it’s a pleasant task to carry out, even if you’re not particularly handy.

Two points could be improved:
Customers should be able to choose whether they receive the connected brake levers or the system compatible with hydraulic brakes. I needed the latter, which I had to purchase separately, so I have no use for the “standard” brakes automatically included. This makes it unnecessary, slightly more expensive, and less environmentally friendly.
The second issue, experienced by many users, is that the battery mount holes do not align with those pre-installed on the bike. An adapter can be purchased separately, but this is another extra expense on top of the hydraulic brake compatibility system. Given the number of people affected by this mounting issue, I think it would make sense to provide this battery adapter plate as standard, at no extra cost. Personally, I chose to install new rivets on the frame (be careful to leave enough space to insert and remove the battery when you take your measurements), but this requires some DIY skills and slightly weakens the frame due to the extra holes.
In use, the kit works extremely well; the 13 Ah battery lasts me about 60 km.

In summary: great customer service, easy installation, and perfect for daily use.

M
Manoj reddy Podduturi

E-Bike Conversion Kit 36V 350W 27.5" Rear Cassette Motor Bicycle Hub Motor Conversion Kit

FAQs

Please read our FAQs page to find out more.

Where the products are shipped from?

Batteries and conversion kits are shipped from German warehouses. Some accessories will be shipped from German or other countries according to stock.

How long to receive the product?

The product will be shipped within two working days after the order is placed. Batteries and kits will be received in Germany within 2-4 working days and in other countries within 3-5 working days.

How can I return the product?

We will provide different return plans according to different problems. If there is a problem that needs to be repaired or solved within the warranty period, we will provide a free return label.

How long will accessories for the product be available?

We will continue to provide accessories for products that have been in use for more than ten years.

Is Yose Power a professional manufacturer?

Yose Power is a professional developer and manufacturer of electric bicycle batteries, motors and electronic control systems. We have our own factory and warehouse.

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