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FAQs

Please read our FAQs page to find out more.

Where the products are shipped from?

Batteries and conversion kits are shipped from German warehouses. Some accessories will be shipped from German or other countries according to stock.

How long to receive the product?

The product will be shipped within two working days after the order is placed. Batteries and kits will be received in Germany within 2-4 working days and in other countries within 3-5 working days.

How can I return the product?

We will provide different return plans according to different problems. If there is a problem that needs to be repaired or solved within the warranty period, we will provide a free return label.

How long will accessories for the product be available?

We will continue to provide accessories for products that have been in use for more than ten years.

Is Yose Power a professional manufacturer?

Yose Power is a professional developer and manufacturer of electric bicycle batteries, motors and electronic control systems. We have our own factory and warehouse.

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Customer Reviews

Based on 6 reviews
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M
Michel Croguennec
SAV

Sav au top et rapide.

A
ANDRE FAURE
Parfait!

Tout a été parfait de la commande au montage : livraison rapide, produit très bien emballé et qui semble qualitatif. Le montage (sur un vélo Btwin un peu ancien) m'a pris une 1/2 journée et je n'ai rencontré aucun problème, tout était bien expliqué et il ne manquait rien. Bravo aux concepteurs! Alors n'hésitez pas à vous lancer, ça vaut le coup d'investir car cela revient nettement moins cher qu'un vélo électrique. Puis je l'ai essayé sur 30 km et tout a fonctionné normalement.

M
Michel Croguennec
Matériel au Top

Livraison rapide, montage sur vélo décathlon fille sans aucun soucis, montage en 3h.
Tout fonctionne à merveille.
Merci.

A
Ana Pilar Simarro Guija
Todo perfecto

El envío fue muy rápido, el producto de muy buena calidad y de fácil montaje. De momento con buen funcionamiento.

P
Peter Sjölund
My first ebike.

The kit was easy to install and all parts fit my 20 years old Cresent bicycle. I was amazed how a kit can be made so universal. It took me 2 hours to do the conversion. The display is crisp clear and the control panel works fine. The Plus knob had some issues but the service team solved the problem. Riding is smooth and quiet and the assistance is well responsive. I have not yet had a chance to push the battery to the limit only 50%. There seems to be a good power reserve.