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FAQs

Please read our FAQs page to find out more.

Where the products are shipped from?

Batteries and conversion kits are shipped from German warehouses. Some accessories will be shipped from German or other countries according to stock.

How long to receive the product?

The product will be shipped within two working days after the order is placed. Batteries and kits will be received in Germany within 2-4 working days and in other countries within 3-5 working days.

How can I return the product?

We will provide different return plans according to different problems. If there is a problem that needs to be repaired or solved within the warranty period, we will provide a free return label.

How long will accessories for the product be available?

We will continue to provide accessories for products that have been in use for more than ten years.

Is Yose Power a professional manufacturer?

Yose Power is a professional developer and manufacturer of electric bicycle batteries, motors and electronic control systems. We have our own factory and warehouse.

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Customer Reviews

Based on 10 reviews
80%
(8)
20%
(2)
0%
(0)
0%
(0)
0%
(0)
A
Alp Tekogul
Works

No problem

N
Nektarios Chantzaras

Speed Controller Thumb Throttle

c
cem devecioglu
Super Service

Kundenservice kompetent und freundlich. Und Lösungen nicht weit

B
Bernd Plainer

Speed Controller Thumb Throttle

A
Anna Price
Speed controller thumb throttle

Very good came in a reasonable time. Throttle is good just can be lose from side to side. Overall I’m very happy with it. Efficient shipping was also a plus