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FAQs

Please read our FAQs page to find out more.

Where the products are shipped from?

Batteries and conversion kits are shipped from German warehouses. Some accessories will be shipped from German or other countries according to stock.

How long to receive the product?

The product will be shipped within two working days after the order is placed. Batteries and kits will be received in Germany within 2-4 working days and in other countries within 3-5 working days.

How can I return the product?

We will provide different return plans according to different problems. If there is a problem that needs to be repaired or solved within the warranty period, we will provide a free return label.

How long will accessories for the product be available?

We will continue to provide accessories for products that have been in use for more than ten years.

Is Yose Power a professional manufacturer?

Yose Power is a professional developer and manufacturer of electric bicycle batteries, motors and electronic control systems. We have our own factory and warehouse.

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Customer Reviews

Based on 9 reviews
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G
George C.
Not worth it if you don't ride a Phylion

What nobody tells you end especially Yose's support team, which I specifically asked before buying, is that the rear light can be operated only if you have a Phylion controller and not with Yose kits. Second is that the lock placement is utterly stupid and can interfere with many standard racks and baskets. Not recommended

Sorry for the light problem. We have added explain in description of battery.

O
Oliver K
easy replacement

I bought this battery as a replacement and it fits and lasts perfectly. The set consists not only the battery, but also the mounting rail (did not use, old one fits) and a power supply for charging. However, the power supply is a little weak - only ~80W.

f
federico scalzo

36V 13Ah E-Bike Rear Battery Phylion Joycube Wall-ES for Fischer, axonette, SFM, Chrisson E-Bikes, Fischer Proline, Globus, Adriatica, Phylion/XH370-13J

M
Martina Stachova

36V 13Ah E-Bike Rear Battery Phylion Joycube Wall-ES for Fischer, axonette, SFM, Chrisson E-Bikes, Fischer Proline, Globus, Adriatica, Phylion/XH370-13J

S
Stephan Schulenburg

Einfach und zuverlässig.