🎅 15€ OFF! Code: THANKYOU15 🎅

FAQs

Please read our FAQs page to find out more.

Where the products are shipped from?

Batteries and conversion kits are shipped from German warehouses. Some accessories will be shipped from German or other countries according to stock.

How long to receive the product?

The product will be shipped within two working days after the order is placed. Batteries and kits will be received in Germany within 2-4 working days and in other countries within 3-5 working days.

How can I return the product?

We will provide different return plans according to different problems. If there is a problem that needs to be repaired or solved within the warranty period, we will provide a free return label.

How long will accessories for the product be available?

We will continue to provide accessories for products that have been in use for more than ten years.

Is Yose Power a professional manufacturer?

Yose Power is a professional developer and manufacturer of electric bicycle batteries, motors and electronic control systems. We have our own factory and warehouse.

Didn’t find your answer?

Don't hestitate to contact us

Customer Reviews

Based on 16 reviews
88%
(14)
6%
(1)
0%
(0)
0%
(0)
6%
(1)
P
Peter Meyer
Good service

First parcel got lost. A new one is now on it‘s way. So finally everything is fine. Thanks!

G
Georges Papaioannou
Good.

The display works perfectly well. However it doesn't work well on the Scrapper EXC1 model. It needs to be reprogrammed to fit the requirements of this specific e-bike.

Of course, this has nothing to do with Yose Power. They were impeccable and reliable.

W
Walter Lamers
New E-Bike Display

I bought it in order to replace the KM529. It fits perfect, no trouble to perform the setup, no failures. The right decision.

L
Laurent LOUIS
The display is not compatible with my bike

This equipment are the same reference C500 to my previous display (broken), but your display don't work with my bike (error 09)

We have mentioned in the description. Only the protocos of displays are same, our display can be compatible with your bike. Even if thedisplays look similar, their protocols may be different. That's why there is error 09. You can contact us to ask for return address. Our mailbox is service@yosepower.com.

T
Toth Tibor

36V DASHI C500 Display