CJ-18
Difference of Order
Pairs well with
Warm Tips:
1. this is for some orders which need to pay difference. Not for any product.
2. If you order it by accidentally, please contact customer service to ask for refund. Our mailbox is service@yosepower.com.
3. If the customer service let you to order it, please don't worry, it is only for your order or some special request with bank card.
Difference of Order
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
Shipping Information
We will ship within two working days after the order is placed.
Service Policy
All our after-sales policies are the same as those for Yose Power products sold on other sales platforms such as Amazon.
Return Information
If you received the wrong or damaged product, please contact us as soon as possible to get a free return label.
European Service Center
Our service center in Europe is in Germany. If you need official repair service, you can contact us to get the address.
FAQs
Please read our FAQs page to find out more.
Where the products are shipped from？
Batteries and conversion kits are shipped from German warehouses. Some accessories will be shipped from German or other countries according to stock.
How long to receive the product?
The product will be shipped within two working days after the order is placed. Batteries and kits will be received in Germany within 2-4 working days and in other countries within 3-5 working days.
How can I return the product?
We will provide different return plans according to different problems. If there is a problem that needs to be repaired or solved within the warranty period, we will provide a free return label.
How long will accessories for the product be available?
We will continue to provide accessories for products that have been in use for more than ten years.
Is Yose Power a professional manufacturer?
Yose Power is a professional developer and manufacturer of electric bicycle batteries, motors and electronic control systems. We have our own factory and warehouse.