Customer Reviews

Based on 27 reviews
85%
(23)
7%
(2)
4%
(1)
4%
(1)
0%
(0)
J
Jean Hélias
Je trouve que ma batterie est défectueuse

Je n'ai pas l'autonomie annoncée. Je n'arrive pas à faire 50 km une fois la batterie chargée en Full

Hello, thank you for your feedback. Battery range is affected by many factors, such as temperature, terrain and even rider weight. If you think the battery is really abnormal, you can send it back to us for re-testing.

Bonjour, merci pour votre retour. L'autonomie de la batterie dépend de nombreux facteurs, tels que la température, le terrain et même le poids du cycliste. Si vous pensez que la batterie est vraiment anormale, vous pouvez nous la renvoyer pour un nouveau test.

D
Doc Kelle
Battery

Everything was perfect. Very fast Delivery.
That was about 4 Weeks ago…

But now I have a new Problem:
Yesterday I wanted to start a Ride,
suddenly the Front-Motor blocked when
I pressed the Accelerator.
Display showed Error 09.
When I checked the Controller it became very warm, nearly HOT !!!
Can You help me ?
Regards
Doc Kelle

Thanks for your feedback. It seems that the problem is on controller. You can send email to service@yosepower.com. We will send you a solution.

D
DIMAST B.V. Dirk Van Bever

Super

C
Clifton Cunningham

36V 13Ah/15.6Ah/17.4Ah E-Bike Lithium-ion Battery with Black Rear Carrier Fit for 26"-28" Bike with V-Brake and Disc Brake for Prophete, Aldi, Alurex, ElFei

P
Pascal GAIGNAGE
super matériel

Matériel tel que décrit, facile d'installation.

j
john o groats
excellent service

battery came very quickly, well packaged and does the job.

R
RA
Suppression jeu porte bagages / batterie

Le porte bagage s'adapte bien à mon VTC 28". Réglage facilité par les accessoires fournis. Un peu de jeu avec la batterie mais il suffit de 2 colliers "serflex" en plastique sur le porte bagage pour créer une surépaisseur. La batterie glisse bien dessus donc moins de jeu et moins de bruit.

H
Hila Echeverri
Love it!

Good packs :)

D
Daniel Profeta
Strong and reliable

So far, I'm enjoying this battery. It looks sturdy and lasts a whole week cycling 14km per day.

H
Hans Baelus
Good battery

I ordered with carrier. Installation went fluently. All was included, even bolds and nuts. The battery has a compartiment to place the controller. Charger was included as well. Good product!

FAQs

Please read our FAQs page to find out more.

Where the products are shipped from?

Batteries and conversion kits are shipped from German warehouses. Some accessories will be shipped from German or other countries according to stock.

How long to receive the product?

The product will be shipped within two working days after the order is placed. Batteries and kits will be received in Germany within 2-4 working days and in other countries within 3-5 working days.

How can I return the product?

We will provide different return plans according to different problems. If there is a problem that needs to be repaired or solved within the warranty period, we will provide a free return label.

How long will accessories for the product be available?

We will continue to provide accessories for products that have been in use for more than ten years.

Is Yose Power a professional manufacturer?

Yose Power is a professional developer and manufacturer of electric bicycle batteries, motors and electronic control systems. We have our own factory and warehouse.

Didn’t find your answer?

Don't hestitate to contact us