📦EU Free Shipping

Customer Reviews

Based on 4 reviews
50%
(2)
25%
(1)
0%
(0)
25%
(1)
0%
(0)
R
Romain
Easy installation, but the quality of some components is terrible

The quality of the plastic battery holder is very poor; in fact, the plastic around the mounting holes has already broken.

Thank you for your feeback. We will improve the products always. Please do not use too much force when tightening the screws. If the insert does not fit the down tube completely, consider purchasing a mounting bracket.

You can contact us by sending email to service@yosepower.com. We will send you a good solution. Please don't worry.

S
Stefan Löscher
Perfect customer service

Your shop is fabulous - the customer comes first. You are served immediately, emails are answered straight away and complaints are dealt with very professionally. In my example, I had transport damage to a delivery and I received a replacement immediately.

A
Aarno Syrjälä

E-Bike Conversion Kit 36V 350W 28"(700C) Rear Motor Kit for Cassette with 36V 18Ah Battery and Charger

T
Tamás Pásztohy - Hensel

E-Bike Conversion Kit 36V 350W 28"(700C) Rear Motor Kit for Cassette with 36V 18Ah Battery and Charger

FAQs

Please read our FAQs page to find out more.

Where the products are shipped from?

Batteries and conversion kits are shipped from German warehouses. Some accessories will be shipped from German or other countries according to stock.

How long to receive the product?

The product will be shipped within two working days after the order is placed. Batteries and kits will be received in Germany within 2-4 working days and in other countries within 3-5 working days.

How can I return the product?

We will provide different return plans according to different problems. If there is a problem that needs to be repaired or solved within the warranty period, we will provide a free return label.

How long will accessories for the product be available?

We will continue to provide accessories for products that have been in use for more than ten years.

Is Yose Power a professional manufacturer?

Yose Power is a professional developer and manufacturer of electric bicycle batteries, motors and electronic control systems. We have our own factory and warehouse.

Didn’t find your answer?

Don't hestitate to contact us

Customer Reviews

Based on 4 reviews
50%
(2)
25%
(1)
0%
(0)
25%
(1)
0%
(0)
R
Romain
Easy installation, but the quality of some components is terrible

The quality of the plastic battery holder is very poor; in fact, the plastic around the mounting holes has already broken.

Thank you for your feeback. We will improve the products always. Please do not use too much force when tightening the screws. If the insert does not fit the down tube completely, consider purchasing a mounting bracket.

You can contact us by sending email to service@yosepower.com. We will send you a good solution. Please don't worry.

S
Stefan Löscher
Perfect customer service

Your shop is fabulous - the customer comes first. You are served immediately, emails are answered straight away and complaints are dealt with very professionally. In my example, I had transport damage to a delivery and I received a replacement immediately.

A
Aarno Syrjälä

E-Bike Conversion Kit 36V 350W 28"(700C) Rear Motor Kit for Cassette with 36V 18Ah Battery and Charger

T
Tamás Pásztohy - Hensel

E-Bike Conversion Kit 36V 350W 28"(700C) Rear Motor Kit for Cassette with 36V 18Ah Battery and Charger