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FAQs

Please read our FAQs page to find out more.

Where the products are shipped from?

Batteries and conversion kits are shipped from German warehouses. Some accessories will be shipped from German or other countries according to stock.

How long to receive the product?

The product will be shipped within two working days after the order is placed. Batteries and kits will be received in Germany within 2-4 working days and in other countries within 3-5 working days.

How can I return the product?

We will provide different return plans according to different problems. If there is a problem that needs to be repaired or solved within the warranty period, we will provide a free return label.

How long will accessories for the product be available?

We will continue to provide accessories for products that have been in use for more than ten years.

Is Yose Power a professional manufacturer?

Yose Power is a professional developer and manufacturer of electric bicycle batteries, motors and electronic control systems. We have our own factory and warehouse.

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Customer Reviews

Based on 60 reviews
83%
(50)
15%
(9)
2%
(1)
0%
(0)
0%
(0)
M
Marian Stefan
Very satisfied

The product arrived very quickly and in perfect condition (it was very well packaged). The installation instructions and the tools that came with the product made assembly easy (I should mention that I am 69 years old). It worked without hesitation from the first start. I noticed only one problem and I am addressing this to the company that delivered the motor (Yose Power) - the motor wheel does not rotate evenly but has a shock at each rotation. This shortcoming is felt not only with the wheel rotating idle (suspended bike) but also while driving on the road, which induces a little discomfort. Is there any explanation for this phenomenon and how could it be corrected? The tire and inner tube are new.

Hello, we replied you by email. Please don't worry. We will solve the problem for you.

R
Romain Deconinck

Hello Sir I am very satisfied with the 36v 350w kit it is easy to install and very pleasant to use on a daily basis have a nice day

J
Janusz Fugiel

E-Bike Conversion Kit 36V 350W Rear Motor Kit for Freewheel with 36V 13Ah Battery and Charger

J
Jose Angel Saldaña
Fantastica inversion

Ahora puedo salir con mi bicicleta sin temor a agotarme y hago mas ejercicio que antes. Muy facil instalacion

F
Francis FERRE LAFON
super !

excellent kit 350w roue arrière 26' pour un VTT ancien , on a l'impression d'avoir un nouveau vélo tellement c'est agréable ....